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J Telemed Telecare 2008;14:427-434
doi:10.1258/jtt.2008.080415
© 2008 Royal Society of Medicine Press

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RESEARCH

Original articles

Assessing interprofessional teamwork in a videoconference-based telerehabilitation setting

Emmanuelle Careau * {dagger} , Claude Vincent {dagger} {ddagger} and Luc Noreau {dagger} {ddagger}


* Faculty of Medicine, Laval University, Québec; {dagger} Centre for Interdisciplinary Research in Rehabilitation and Social Integration (CIRRIS), Québec; {ddagger} Department of Rehabilitation, Laval University, Québec, Canada

Correspondence: Emmanuelle Careau, Centre for Interdisciplinary Research in Rehabilitation and Social Integration, Institut de réadaptation en déficience physique de Québec, 525 Wilfrid-Hamel Blvd. East, Québec G1M 2S8, Canada (Fax: +1 418 529 3548; Email: emmanuelle.careau{at}rea.ulaval.ca)

We studied the workings of a rehabilitation team in a videoconference setting to note the pros and cons of videoconferencing in the development of interprofessional care plans (ICPs). We recorded every videoconference held by the teams of the specialized centre and the regional centre for clients with traumatic brain injuries over an 18-month period. Thirteen recorded videoconferences, lasting for 30–98 min, were analysed through an observation grid. On the whole, efficient teamwork was observed: the mean productivity level was 96%, while the percentage of time dedicated to the resolution of technical issues was 2%. During the videoconferences, the clinical coordinator and the client addressed the group most often. One of the most commonly mentioned advantages was the good visual contact provided by videoconferencing. The most often quoted disadvantage was the poor sound quality. The findings from the study support the adoption of videoconferencing and suggest a few guidelines for the development of ICPs.


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