Journal of Telemedicine and Telecare > Volume 14, Number 5 > Pp. 261-265

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RESEARCH Original articles

Caregivers' acceptance of electronic documentation in nursing homes

Ping Yu ^* , David Hailey ^* and Haocheng Li 

^* School of Information Systems and Technology, University of Wollongong, Wollongong, Australia; School of Statistics, Renming University of China, Beijing, China

Correspondence: Dr Ping Yu, Health Informatics Research Laboratory, School of Information Systems and Technology, University of Wollongong, Wollongong 2522, Australia (Fax: +61 2 4221 4045; Email: ping{at}uow.edu.au)

A comparative study was conducted in two Australian nursing homes operated by the same organization. One home had implemented an electronic documentation system and the other remained paper-based. Survey questionnaires were answered by 14 of the 17 caregivers at the electronic documentation site (82%) and 10 of the 23 caregivers at the paper documentation site (43%). They provided opinions about satisfaction with their home's documentation system, and the training and support provided. Information was also obtained on the caregivers' attitudes towards using electronic documentation. The caregivers at the electronic documentation site quickly adapted to the use of the new technology after receiving effective training and support. Caregivers at both homes were satisfied with their homes' documentation system, and had positive attitudes towards using electronic documentation systems. As an important communication tool, electronic nursing documentation may lead to improved efficacy of telemedicine in nursing home settings.

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