Journal of Telemedicine and Telecare > Volume 14, Number 3 > Pp. 160-162

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PAPERS

Provision of telehealth to the Scottish Police College

Karyn Webster ^* , Susan Fraser ^*, Fiona Mair ^* and James Ferguson 

^* Department of Emergency Medicine, Aberdeen Royal Infirmary, Aberdeen; Scottish Centre for Telehealth, Foresterhill, Aberdeen, UK

Correspondence: Dr Karyn Webster, Department of Emergency Medicine, Aberdeen Royal Infirmary, Foresterhill, Aberdeen AB25 2ZN, UK (Fax: +44 1224 550 718; Email: karyn.webster{at}nhs.net)

A telemedicine service was established for the Scottish Police College with medical advice provided from the Aberdeen Royal Infirmary. Use of the service from November 2004 to February 2006 was audited. A total of 192 patients presented to the service during the 16-month study period. There were 97 teleconsultations. The remaining 95 patients (49%) were not seen by telemedicine due to technical problems. The complaints dealt with were 68% injuries and 32% minor illness (n = 97). The outcome of the teleconsultation was: advice alone 76%; referral to a general practitioner 10%; and A&E referral 14% (n = 97). The treatment advised was: over-the-counter medicine 85%; prescription 5%; and nil 10% (n = 97). Even with a 24% connection rate, the service overall was perceived as beneficial and the Police College wished to continue to use the service, if the technology difficulties could be resolved.

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